Terms & Conditions – KimchiMart

Last Updated: 30/11/2025

Welcome to KimchiMart. By accessing or using our website or services, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Website

By using KimchiMart.com, you confirm that:

You are at least 18 years old

You provide accurate and complete information

You will not misuse or illegally access our services

2. Account Registration

To place orders, you may need to create an account.

You are responsible for:

Keeping your login details confidential

All activities performed under your account

KimchiMart is not liable for unauthorized access due to user negligence.

3. Product Information

We make every effort to display accurate product details.
However:

Packaging, ingredients, and country of origin may vary

Prices and availability can change without notice

4. Orders & Payment

a. Order Acceptance

Your order is confirmed only after payment is verified.

KimchiMart may cancel an order if:

Product is out of stock

Payment fails

Delivery location is not serviceable

Fraudulent activity is suspected

b. Payment Methods

We accept: Only Cash on Delivery

5. Delivery & Shipping

Delivery timelines vary by location within Saudi Arabia

Delays due to weather, traffic, or courier constraints are possible

Shipping fees may apply based on order value or region

6. Return, Refund & Cancellation Policy

Because we sell food items:

Perishable goods cannot be returned unless damaged or incorrect

Refunds are issued only after verification

Wrong or broken items must be reported within 24 hours of delivery

Cancellation is allowed before the order is shipped

7. Pricing & Offers

Prices are listed in SAR (Saudi Riyal)

KimchiMart reserves the right to modify prices anytime

Promotions and discount codes may have specific terms

8. Intellectual Property

All content on the website—including images, text, logos, and graphics—is the property of KimchiMart and protected under Saudi and international copyright laws.

No content may be used without written permission.

9. Limitation of Liability

KimchiMart is not liable for:

Losses caused by improper product usage

Delays or failure in delivery due to external factors

Website downtime or service interruptions

Your usage of products should follow proper food handling and safety practices.

10. Governing Law

These Terms & Conditions are governed by the laws of Saudi Arabia.
Any disputes shall be resolved under the legal jurisdiction of KSA.

11. Contact Information

For support or inquiries:
📩 Email: support@kimchimartksa.com
📍 Address: Riyadh, Saudi Arabia